Before assuming the role of advocate, the case manager should:

I. determine whether there is a legitimate grievance that warrants advocacy.
II. decide whether advocacy is more appropriate than other interventions.
III. identify resources that can meet the goals and objectives of the client.
IV. discuss the need for and importance of advocacy with the client.
V. encourage the client to confront the agency or agencies involved.

A. I, III and V
B. II, III, IV, and V
C. I, II, III, IV, and V
D. I, II and IV


Ans: D. I, II and IV

Social Work & Human Services

You might also like to view...

Which of the following scenarios is an example of goal-directed behavior?

a. Deborah sees her favorite toy on the counter top out of her reach. Her mother put it there when she was cleaning up the kitchen. Deborah pushes a chair over to the counter, climbs up, and retrieves her toy. b. Mark enjoys watching a dog play in the grass. The dog walks behind a row of bushes and Mark turns to watch a bird instead. The dog walks back out from behind the bushes and Mark is surprised. c. Angela's mother touches her cheek with her finger. Angela turns her head and begins sucking her mother's finger. d. Allen accidentally puts his finger in his mouth and begins sucking. He finds this behavior soothing and accidentally repeats the movement later, developing a pattern of behavior.

Social Work & Human Services

"POS" is an abbreviation for

A. purchase of services. B. privatization of services. C. planning of services. D. plummeting of services.

Social Work & Human Services

Sarah is gathering information on the needs of the county's homeless population. During this process

she finds that shelter space is limited, particularly for single mothers with children. What type of empirical evidence has she found? a) Policy changes may be appropriate b) Shelter spaces are limited for single mother with children c) Shelters are poorly administered d) Grants and federal funds may resolve the issue

Social Work & Human Services

Spending money can also be defined as ______.

A. cash B. disposable income C. mad money D. literacy

Social Work & Human Services