Briefly describe the purposes of the user authentication procedure during incident management.

What will be an ideal response?


Determine if the help desk is authorized to handle the request for support services
Get billing information (if necessary) from the user

Computer Science & Information Technology

You might also like to view...

An organization's structure is independent of its goals and approach to management.

Answer the following statement true (T) or false (F)

Computer Science & Information Technology

When you click a hyperlink value, Access launches the appropriate program, such as a Web browser, Word, or Excel, and enables you to interact with the file.

Answer the following statement true (T) or false (F)

Computer Science & Information Technology

Which of the following vulnerability types would the type of hacker known as a script kiddie be MOST dangerous against?

A. Passwords written on the bottom of a keyboard B. Unpatched exploitable Internet-facing services C. Unencrypted backup tapes D. Misplaced hardware token

Computer Science & Information Technology

Increasing the sample resolution creates a digital sound file that represents the analog sound more accurately and results in a smaller file size.

Answer the following statement true (T) or false (F)

Computer Science & Information Technology