To best maintain productive relationships with customers and suppliers, what type of communication tool is often most important?
A) Blogs
B) Face to face meetings
C) Twitter feeds
D) LinkedIn
E) Emails
Answer: B
Explanation: B) Even the best technologies can hinder communication if they are overused. Speaking with people over the phone or in person can take more time and effort, and can sometimes force you to confront unpleasant situations directly, but it is often essential for solving tough problems and maintaining productive relationships.
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