What is a clue that the office team needs to reevaluate the appointment scheduling process?

A. Multiple irritated patients related to service complaints
B. One of the staff wants to change hisschedule
C. A doctor is going on vacation
D. The telephone system is down for repairs


A.Multiple irritated patients related to service complaints

Health Professions

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An OEC Technician indicates that she understands the difference between stable angina and an acute myocardial infarction (MI) when she states:

a. "Stable angina occurs when the heart rate becomes too high; an acute MI is the result of coronary artery disease." b. "Stable angina is not accompanied by other symptoms such as shortness of breath; the chest pain of an acute MI is." c. "The pain in an acute MI is typically described as "stabbing"; the pain with stable angina is more akin to pressure." d. "An acute myocardial infarction results in the death of cardiac tissue; stable angina causes ischemia to the heart muscle."

Health Professions

The American Cancer Society, American Red Cross, American Heart Association, and American Diabetes Association raise funds for medical research and for public education about various health problems. These are examples of what type of organization?

A. Regulatory B. Not-for-profit C. Managed care D. Accrediting E. None of the above

Health Professions

The gold standard for evaluating pancreatic exocrine function is:

A. Secretin/cholecystokinin. B. Pancreatic elastase. C. Fecal fat. D. Insulin.

Health Professions

In addition to identifying and evaluating any hazards, scene stabilization typically involves all of the following components, EXCEPT:

A) observing the geographic area. B) noting the routes of access and exit. C) observing wind and weather conditions. D) determining if air transport is available.

Health Professions