11. The nurse manager is apprehensive about conducting a performance appraisal interview with a nurse
The nurse manager feels the nurse's care is substandard, and seeks to discuss specific ways to improve the nurse's ability to provide care. How should the nurse manager conduct this interview?
1. Place the evaluation in an envelope with specific information about ways to correct the nurse's behavior in the nurse's mailbox on the unit.
2. The nurse manager should schedule private time with the nurse to discuss the performance appraisal.
3. The nurse manager should allow the human resources department personnel to conduct the interview.
4. The nurse manager should allow one of the nurse's peers to review the evaluation for accuracy prior to the interview.
Answer: 2
Rationale: The nurse deserves to be part of a two-way evaluation. The nurse and nurse manager must meet in person to conduct the interview. Each step of the process must be included. The nurse manager should allow for an adequate amount of uninterrupted private time with the nurse to conduct the interview. The nurse manager has no reason to bring human resources into this interview. No grievance has been filed. The nurse manager should never share negative information about a nurse with the nurse's peers.
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