Austin writes programs for a living. He is happy with his company specifically because they allow him to work from anywhere where there is Internet access, including at home, in a coffee shop, or on vacation. This scenario is an example of ______.
A. flextime
B. compressed workweek
C. job sharing
D. telecommuting
D. telecommuting
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During a small group meeting, where will coworkers find most of the meaning of the message?
A) Most of the meaning will come from the words spoken. B) Most of the meaning will come from the accuracy of the handouts. C) Most of the meaning will come from nonverbal cues. D) Most of the meaning will come from the list of those invited to the meeting. E) Most of the meaning will come from the visual aids such as PowerPoints.
Which of the following methods of sales forecasting uses the averages of historical sales figures to make a forecast?
A) econometric models B) leading average C) linear extrapolation D) moving average
________ implies the companies are interested in managing the customer's interaction with the company at any number of different interaction points and using the feedback to improve products and processes
A) Customer feedback management B) Customer value management C) Customer experience management D) Customer expectation management
To understand and deal with other cultural or business contexts as a leader, that leader must first ______.
a. know which country she will be working in b. understand the challenges of working and communicating virtually c. identify which other countries and cultures she will have to learn about d. understand her own home context