In a short essay, describe the process of properly training field workers. Next, list and discuss the five phases of the interviewing process

What will be an ideal response?


Training field workers is critical to the quality of the data collected. Training may be conducted in person at a central location, or, if the interviewers are geographically dispersed, by mail. Training ensures that all interviewers administer the questionnaire in the same manner so that the data can be collected uniformly. Training should cover all phases of the interviewing process: making the initial contact, asking the questions, probing, recording the answers, and terminating the interview.
a. The initial contact can result in the cooperation or the loss of potential respondents. Interviewers should be trained to make opening remarks that will convince potential respondents that their participation is important.
b. Asking questions is an art. Even a slight change in wording, sequence, or manner in which a question is asked can distort its meaning and bias the response. Training in asking questions can yield high dividends by eliminating potential sources of bias.
c. Probing is intended to motivate respondents to elaborate, clarify, or explain their answers. Probing also helps respondents focus on the specific content of the interview and provide only relevant information. Probing should not introduce any bias.
d. Although recording respondent answers seems simple, several mistakes are common. All interviewers should use the same format and conventions to record the interviews and edit completed interviews. While the rules for recording answers to structured questions vary with each questionnaire, the general rule is to check the box that reflects the respondent's answer. The general rule for recording answers to unstructured questions is to record the responses verbatim.
e. Before terminating the interview, the interviewer should answer the respondent's questions about the project. The respondent should be left with a positive feeling about the interview. It is important to thank respondents and express appreciation for their participation.

Business

You might also like to view...

A table is in fourth normal form (4NF) when it is in third normal form and there are no multivalued dependencies.

Answer the following statement true (T) or false (F)

Business

The following data pertain to the Ouster Division of Klandestine Company:Divisional contribution margin$700,000Profit margin controllable by the divisional manager320,000Profit margin traceable to the division294,400Average asset investment1,280,000The company uses responsibility accounting concepts when evaluating performance; Ouster's division manager is contemplating the following three investments. He can invest up to $400,000.?No. 1No. 2No. 3Cost$250,000$300,000$400,000Expected income50,00054,00096,000Required: A. Calculate the ROIs of the three investments.B. What is the division manager's current ROI, computed by using responsibility accounting concepts?C. Which of the three investments would be selected if the manager's focus is on Ouster's divisional performance, as judged by

ROI? Why?D. If Klandestine has an imputed interest charge of 22%, compute the residual income of investment no. 3. If Ouster's Division manager is evaluated by residual income, is this investment attractive from Ouster's perspective? From Klandestine's perspective? Why? What will be an ideal response?

Business

Which bank regulatory agency has the sole regulatory authority over bank holding companies?

A) The Federal Deposit Insurance Corporation B) The Comptroller of the Currency C) The Federal Bank Holding Company Agency D) The Federal Reserve System

Business

A control deficiency that is less severe than a material weakness, but important enough to merit attention by those responsible for oversight of the company's financial reporting is referred to as a(n):

A. Inherent limitation. B. Reportable deficiency. C. Control deficiency. D. Significant deficiency.

Business