The ability to influence based upon others’ identification with the individual and followers’ desire to emulate them is known as which type of power?
A. coercive
B. legitimate
C. referent
D. expert
C. referent
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Which of the following factors most reduces an organization's ability to learn from failure?
A. employees who like to experiment with multiple solutions B. employees who blame others for failure C. employees with a strong desire to acquire personal wealth D. employees who embrace a learning culture E.employees with a high tolerance for ambiguity
In profitability analysis, absolute numbers are more meaningful than relative numbers because the analyst needs to know if one firm earned more dollars than the other
Indicate whether the statement is true or false
Which of the following is true of services?
A. Jobs based on services have been declining in recent years. B. They include manufacturing high-quality goods. C. They focus on establishing short-term relationships. D. They include intangible products like medical care. E. Insurance and haircuts are examples of tangible products.
In order to estimate the average time spent on the computer terminals per student at a local university, data were collected for a sample of 81 business students over a one-week period. Assume the population standard deviation is 1.8 hours. With a 0.95 probability, the margin of error is approximately
a. 0.39 b. 1.96 c. 0.20 d. 1.64