________ is a popular survey instrument that measures service quality by grouping questions into five categories of service quality
A) SERVQUAL
B) RATER
C) CATI
D) Sampling frame
A
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If the debtor has twelve (12) or more creditors, an involuntary petition to declare him bankrupt must be signed by at least five (5) creditors.
Answer the following statement true (T) or false (F)
The Enhanced Products Division of Forrest Industries makes ceramic pots that are used to hold large decorative plants. During the current year, the division produced 10,000 pots and incurred the following costs:*The equipment was purchased for $150,000 and has a current book value of $120,000, remaining useful life of four years, and a zero salvage value. If the company does not use the equipment, it can be leased for $8,000 per year.**Includes supervisors' salaries and rent for manufacturing plant. Required:The division is considering replacing the equipment used to manufacture its ceramic pots. Replacement equipment can be purchased at a price of
$200,000. The new equipment, which is expected to last 4 years and have a salvage value of $20,000, will reduce unit-level labor costs by 25 percent. Assuming the division desires to maintain its production and sales at 10,000 ceramic pots per year, prepare a schedule that shows the relevant cost of operating the existing equipment versus the cost of operating the new equipment. Should the existing equipment be replaced? Why or why not? What will be an ideal response?
‘Strong competitors act in ways that make life harder for weaker competitors.’ Discuss the implications of this claim.
What will be an ideal response?
What is the distinguishing feature of an automobile loan?
What will be an ideal response?