Justin conducts a survey on behalf of his firm, Komatsu. In the survey, he asks prospects to rate Caterpillar and Komatsu branded tractors on their performance on attributes that are important to the customer
In which step in the customer value analysis is Justin engaged?
A) Examine how customers in a specific segment rate the company's performance against a specific major competitor on an individual attribute or benefit basis.
B) Assess the quantitative importance of the different attributes and benefits.
C) Identify the major attributes and benefits customers value.
D) Monitor customer values over time.
E) Assess the company's and competitors' performances on the different customer values against their rated importance.
E
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Those obligations that are due within one year or the normal operating cycle of the business and will be paid with money provided by the current assets are called
a. investments. b. marketable securities. c. current liabilities. d. long-term liabilities.
At the end of the first year of operations, the balance sheet of Huntington Beach Co Industries had the following balances: Accounts Receivable, $5,000; Accounts Payable, $6,000; Inventory, $3,000; and Unexpired Insurance, $2,000 . The corporation reported net income of $79,000 for the year, including depreciation expense of $5,000, and uses the indirect method of computing net cash flow from
operating activities. Based on this information, net cash flow from operating activities is: a. $82,000 b. $78,000 c. $80,000 d. $77,000
Which of the following is true of the test of incapacity?
A. In most states, the agreements of persons who have been adjudicated insane are not void. B. A person could be periodically insane but can enter a binding contract during a lucid moment. C. Emancipated in this context means a general hearing was held on the person's mental competency, and the court determined that the person was of unsound mind. D. A medically insane person does not have the legal capacity to contract.
_______ systems enable a company to monitor calls and evaluate analyst performance or tape calls for security purposes.
Fill in the blank(s) with the appropriate word(s).