Which type of sales presentation is built around a standard set of steps and tends to ignore the unique needs of each customer?
A) persuasive
B) reminder
C) informative
D) consultative
E) canned
E
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Indicate whether the statement is true or false
The ____________ or ____________ includes both the ____________ and ____________ of a service facility
a. roll; retrieval; implicit aspects; explicit aspects b. stage; servicescape; exterior; interior c. stage; service area; customers; employees d. roll; canopy; employees; equipment e. roll; service area; front-stage; backstage
________ enhance utilities by providing a wide array of specific functions including physical distribution functions, transaction and communication functions, and facilitating functions.
A. Pull strategies B. Channel intermediaries C. Value networks D. Indirect channels E. Direct channels
List the reasons that bring about the existence of mergers, though they tend to destroy rather than create shareholder value.
What will be an ideal response?