Idris has indicated to you that he often uses force to resolve conflicts. Advise Idris on communication strategies that he can use to resolve conflicts better.
What will be an ideal response?
The ideal answer should include:
- Idris should consider the value of talking and listening. He should be willing to explain what he thinks the problem is about and listen to what the other person says about the problem.
- Idris should talk about what he wants and listen to what the other person wants.
- Idris should talk over possible solutions and listen to the proposed solutions of the other person.
- Idris should talk about the conflict in a logical sequence, from understanding the nature and causes of the conflict through putting a solution into operation.
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It will be necessary to complete a number of preparatory activities prior to chairing a program or meeting.
Answer the following statement true (T) or false (F)
Fong is a very task-focused listener, but sometimes Sally feels like he doesn't care about any of the group members. This illustrates which type of listening style?
A. people-oriented listeners B. content-oriented listeners C. time-oriented listeners D. task-focused listeners E. action-oriented listeners
In the context of listening to understand, paraphrasing is defined as _____
A) ?repeating what is said B) ?putting a message into your own words C) ?reciting a message or excerpt from a book D) ?sharing your own idea
According to Aristotle, the _________ genre aims for justice, deals in the past tense about guilt and innocence, and is designed for an audience who judges individuals in terms of crime and punishment
A) forensic B) deliberative C) epideictic D) jeremiadic