During a training session, Dawn had to act out a scenario in which she responded to an angry customer complaint. After the scenario, the training director pointed out a few constructive suggestions in which she could improve her technique. This is an example of ____.?
a. ?a facet critique
b. ?feedback
c. ?overlearning
d. ?leniency error
ANSWER:
b
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Hank is a Minnesota Vikings fan. Although he doesn't realize it, Hank tends to assume other Vikings fans are generally good people. This is an example of
A) the fundamental attribution error. B) scapegoating. C) discrimination. D) ingroup bias.
Giraffes were once either short-necked or long-necked. As soon as vegetation died, the giraffes that had the gene for long necks survived and passed their characteristics on to their offspring. This best illustrates:
a. natural selection b. social Darwinism c. psychosocial reproduction d. the unconscious id
Worldwide, what are the characteristics of children who do not attend school?
What will be an ideal response?
Many behaviors in middle childhood that are considered problematic, such as impulsiveness,
can be developmentally normal. Atypical behaviors should be considered problematic when they extend a. for a week. b. beyond the home. c. for longer than 6 months. d. to the classroom.