prototype is generally seen as:
a. A sketch of how a product or service appears and will be branded for customers.
b. The first actual version or model of a product or service that can be tested with
customers
c. A business model – the way a venture makes money
d. The venture’s first reference customers
b. The first actual version or model of a product or service that can be tested with
customers
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A ________ is anything that can be offered to a market to satisfy a want or need, including physical goods, services, experiences, events, persons, places, properties, organizations, information, and ideas
A) function B) product C) benefit D) process E) structure
Companies that subscribe to the ________ evaluate suppliers largely in terms of realized price, quality and availability
a. supply management orientation b. procurement orientation c. value orientation d. buying orientation
A modern name for a customer call center is a?
a. Customer interaction center b. Customer networking center c. Customer contact center d. Customer focus center
Which of the following is correct about warranties under the Uniform Computer Information
Transactions Act (UCITA)? A) General disclaimers must be conspicuous. B) Licensors are not required to make express warranties concerning the quality of their software or information. C) The UCITA permits a licensor to disclaim all implied warranties by language that in common understanding calls the licensee's attention to the disclaimer and makes plain there are no implied warranties. D) A and B only E) A, B, and C