eHarmony used metrics such as the bounce rate to understand what its clients want, both in a service provider and in a mate.
Answer the following statement true (T) or false (F)
True
The bounce rate refers to the percentage of times a visitor leaves a website almost immediately, such as after viewing only one page. Analyzing which pages are the most frequent entry and exit locations provides direction on how to make a website more effective.
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IP spoofing
a. combines the messages of multiple users into a "spoofing packet" where the IP addresses are interchanged and the messages are then distributes randomly among the targeted users. b. is a form of masquerading to gain unauthorized access to a web server. c. is used to establish temporary connections between network devices with different IP addresses for the duration of a communication session. d. is a temporary phenomenon that disrupts transaction processing. It will resolve itself when the primary computer completes processing its transaction and releases the IP address needed by other users.
Which of the following is not a reason sources have to be documented?
A) Documenting sources adds interest for the reader. B) Documenting sources is ethical. C) Documenting sources gives credit to the person who created the original material. D) Documenting sources shows the audience you have sufficient support for the message. E) Documenting sources allows the reader to explore the topic in more detail, if they desire to do so.
Answer the following statement(s) true (T) or false (F)
1. A firm’s processes are largely static and remain unchanged over time. 2. Fast-food restaurants rely on identical processes to ensure proper delivery of food to their customers. 3. A key part of process flowchart design is the consideration of where value is or is not being created in the process. 4. Process flowcharting is typically not used in service operations.
Dual agency occurs when an agent acts for two or more different principals in the same transaction
Indicate whether the statement is true or false