When her children rushed into the house after school, Marlo raised her finger to her lips to indicate they should be quiet because she was on the phone. What function was this behavior serving?

A. reinforcing
B. complementing
C. substituting
D. contradicting


Answer: C

Communication & Mass Media

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In her speech, Matti stated:

"I believe that a number of the health problems senior citizens experience are due to the fact that many experience complications subsequent to various medical procedures, such as elective and non-elective surgery." To be more effective as a speaker, Matti should avoid ____. A) empty words B) clichés C) synonyms D) acronyms

Communication & Mass Media

__________ has made newsletters of all kinds easier to produce in-house

a. the increase in the number of journalism-trained employees throughout many organizations b. desktop publishing c. requiring M.B.A. students to have journalism training d. all of the above

Communication & Mass Media

________ is the degree of attraction members feel toward one another and the group

Fill in the blanks with correct word

Communication & Mass Media

Potential advantages of group discussion over individual work include ALL EXCEPT which of the following

a. greater creativity b. greater commitment to decisions made c. greater resources on which to draw d. greater thoroughness e. all of the above are potential advantages of groups

Communication & Mass Media