People trained in listening to customers ______
A) give few, if any, verbal responses
B) interrupt frequently to share their knowledge
C) try to understand the nuances of meanings plus the facts
D) focus primarily on facts and specific bits of information
C
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Which of the following is the first element of knowledge needed by a company wanting to pursue total quality management?
a. what the company's customers want b. who the company's customers are c. how the company's processes are designed d. what the components of the company's product are
Which of the following describes the change in the nature of management science to accommodate the need to process high-velocity data?
a. Reliance on spreadsheet modeling b. Connection of optimization models with live operational databases c. The use of distributed file systems technologies such as Hadoop to process a variety of data sources d. All of the above
The Securities Exchange Act of 1934 is a one-time disclosure law.
Answer the following statement true (T) or false (F)
An executive uses a dashboard to review performance measures and to take action if the information on the screen calls for it
Indicate whether the statement is true or false