List three aspects of communication that can influence a user's level of satisfaction with an agent's response to an incident.
What will be an ideal response?
Any three of these:
The incident greeting
The use of a script
Your tone and style
Nonverbal communication
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________ regroups related pieces of files together on the hard drive, thereby improving operating system efficiency
A) System Restore B) System Tools C) Disk Defragmenter D) Task Manager
An array created during the execution of a program is called a dynamic array.
Answer the following statement true (T) or false (F)
The collection of programs on a computer is referred to as _______________.
Fill in the blank(s) with the appropriate word(s).
The computer creates an object in two steps: associating a class name with an object name and then calling the constructor method to prepare memory space for the object.
Answer the following statement true (T) or false (F)