A migrant worker client is brought to the emergency department for an injury, and it soon becomes evident that the client cannot speak English. A nurse on duty offers to find an interpreter so the client can communicate with the medical staff
The nurse's offer is an example of which type of nursing intervention?
A) Milieu therapy
B) Conflict resolution
C) Cultural brokering
D) Structured interaction
Ans: C
Cultural brokering is the act of bridging, linking, or mediating messages, instructions, and belief systems between groups of people of differing cultural systems to reduce conflict or produce change. In this instance the nurse intended to produce a change in the quality of care provided to the client. Milieu therapy provides a stable and coherent social organization to facilitate an individual's treatment. Conflict resolution involves helping clients resolve disagreements or disputes with family, friends, or other clients. Structured interaction, a milieu concept, is a purposeful interaction that allows clients to interact with others in a useful way.
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