“Based on what you said earlier, you have a lot of experience in customer service. How have you handled irate customers in the past?” would be an example of what type of interview questions?

A. hypothetical
B. closed-ended
C. representational
D. probing
E. traditional


D. probing

Business

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What type of international nongovernmental organization (INGO) promotes a cause on a multinational basis?

A. global B. advocacy C. operational D. cause-related

Business

A company that wants to offer family-friendly work options to its employees might adopt any of the following EXCEPT

A. day care. B. spousal benefits. C. parental leave. D. job sharing.

Business

Journal entries recorded at the end of each accounting period to prepare the revenue, expense, and dividends accounts for the upcoming period and to update the retained earnings account for the events of the period just finished are referred to as:

A. Final entries. B. Work sheet entries. C. Updating entries. D. Closing entries. E. Adjusting entries.

Business

Students arrive at a university business library during peak evening hours at a rate of 40 students every half hour. A periodic count shows that there are 200 students in the library at any one time

On average, how long is each student's stay in the library? A) less than or equal to one hour B) greater than 1.0 but less than or equal to 2.0 hours C) greater than 2.0 but less than or equal to 3.0 hours D) greater than 3.0 hours

Business