Which of the following is one of the most common uses of social media among U.S. businesses?

A) Starting conversation threads to end users
B) Communicating with stakeholders
C) Allowing employees to voice concerns
D) Monitoring online discussions about a company
E) Increasing the publishing mindset amongst employees


Answer: D
Explanation: D) Social media have given customers and other stakeholders a new voice. One of the most common uses of social media is the monitoring of online discussion forums about the company or its brands.

Business

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