Society influences __________ rules, or the emotions individuals associate with specific behaviors, and __________ rules, or how individuals should outwardly react when they experience an emotion
a. enacting; norm
b. emotion; enacting
c. feeling; display
d. norm; feeling
C
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Industrialization, __________, immigration, and literacy were the key factors in the rise of the mass media during the 1830s
Fill in the blank with correct word
Toasts, acceptance speeches, and introductions typically call for which type of delivery?
A) Impromptu B) Memorized C) Persuasive D) Manuscript E) Extemporaneous
The chapter suggests that the proper action to take prior to an interview is to ______.
a. turn your cell phone to “ringer off” b. turn your cell phone completely off c. turn your cell phone to “vibrate” d. tell anyone who calls during the interview that you will call them back shortly
If the mediator’s behavior changes slightly to match the eye contact or rates of speech of a disputant, ______.
A. over-accommodation occurs B. convergence occurs C. divergence occurs D. cultural matching occurs