Ethnic diversity in the workplace creates challenges for management of today’s businesses. According to the International Business Trend Report, the three competencies essential to the global workplace of the twenty-first century are:

A. Problem solving, global leadership and flexibility.
B. Intercultural communication skills, problem solving and global leadership.
C. Global leadership, intercultural communication and conflict resolution skills.
D. Intercultural communication skills, adaptability and problem solving.


B. Intercultural communication skills, problem solving and global leadership.

Communication & Mass Media

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Reacting to negative stereotypes, newspaper editor Kathleen Rutledge banned any reference to sports team names or mascot nicknames that might be offensive to

A) Asians B) Latinos C) Native Americans D) African Americans

Communication & Mass Media

Explain how values, attitudes, and beliefs play important roles in determining the self-concept

What will be an ideal response?

Communication & Mass Media

Only one person should design and produce all of the presentational aids used by the group

Indicate whether the statement is true or false

Communication & Mass Media

When Filiberto returns home from his classes, he finds that there are three emails from his friend Paolo that were sent at various times. These emails illustrate that mediated communication is synchronous

Indicate whether the statement is true or false

Communication & Mass Media