In order to select words best suited to your goal and listener, the book recommends
A. using jargon.
B. using polarizing terms.
C. expanding vocabulary.
D. conveying allness.
C
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Common knowledge is often expressed in the form of ________, such as "the squeaky wheel gets the
grease." Fill in the blanks with correct word
Both content and structure distinguish another person's statements
Indicate whether the statement is true or false
Which of the following is a basic ethical principle that should guide beginning mediators?
A. build partiality B. become skilled at dual-role relationships C. make informed choices for the disputants D. uphold self-determination for the disputants
When a highly disruptive member prevents a group from achieving its common goals, a group should use the following strategies—in the following order—to deal with the troublesome member: confront, exclude, and accept
True False