When Jeff, a technician, is troubleshooting a problem, which of the following is the NEXT step after verifying full system functionality?

A. Establish a plan of action to resolve the problem and identify potential effects.
B. Implement the solution.
C. Establish a theory of probable cause.
D. Document findings, actions, and outcomes.


Answer: D. Document findings, actions, and outcomes.

Computer Science & Information Technology

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You can test your worksheet by entering a set of ____________________ values for which you already know the results.

Fill in the blank(s) with the appropriate word(s).

Computer Science & Information Technology

The default text alignment setting is to align text at the ________ of a cell

Fill in the blank(s) with correct word

Computer Science & Information Technology

A ____ is a library of commonly used applications and application programming interfaces (APIs) that can be reused by programmers in the larger applications that they write.

A. type library B. class library C. device library D. system library

Computer Science & Information Technology

Add-on Manager is a tool in Internet Explorer for managing files downloaded from websites

Indicate whether the statement is true or false

Computer Science & Information Technology