Why should service technicians be familiar with company pricing policies?

A) Most customers are not concerned with the cost, leaving the technician entirely in charge of repair costs.
B) The technician should always try to sell the service customer new equipment.
C) Technicians should always try to use parts and refrigerant that are on sale first.
D) Cost is often the foremost question in the customer's mind.


D

Trades & Technology

You might also like to view...

Answer the following statements true (T) or false (F)

1. The majority of space needed for a service shop is the offices and space for customers. 2. An important part of the job for technicians is to be able to change quickly and conveniently from street clothes into work uniforms. 3. The parking area represents a larger investment than a building 4. Very few shops include an area for cleaning customer vehicles 5. Employees in small shops may perform both administrative and repair duties

Trades & Technology

A trapezoid is a quadrilateral that has only two sides parallel. 

Answer the following statement true (T) or false (F)

Trades & Technology

What does interlocking do?

What will be an ideal response?

Trades & Technology

In a 2-ton capillary tube system, the unit does not develop full capacity. Head pressure is high, suction pressure is high, and there is no superheat. What is the problem?

What will be an ideal response?

Trades & Technology