People are more likely to correct a nonverbal rule violation by using verbal communication
Indicate whether the statement is true or false
FALSE
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According to your textbook, confirmation is defined as a response that:
a. validates another person's experience or emotions, but disagrees with the content of the message. b. validates another person's experience or emotions and agrees with the content of the message. c. creates expressive and instrumental benefits for both parties in the relationship. d. disqualifies the other person with a tangential response.
A speech discussing legal issues involving civil unions would
be an informative speech to explain. Indicate whether the statement is true or false
Which of the following would help a PR professional to encourage people with dissenting opinions to express themselves?
a. anonymous focus groups b. participant observations c. streamlined in-person surveys d. carefully worded questionnaires
Which of the following statements is the best example of an indirect response to the question, "What's for dinner, honey"?
a) "I'm not cooking tonight. I ordered Chinese takeout." b) "Why do you always ask me that as soon as I get home from work?" c) "Tommy said the new Mexican place down the street is great, and they deliver." d) "I think you should prepare the meal this evening."