In changing organizations, understanding level differences is important because ______.
A. it helps us determine how to deal with resistance
B. it is inherent in our plan for change
C. it determines our focus as to the individual, group, or system as a whole
D. all of these
D. all of these
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The terms "effective" and "efficient" mean the same thing
Indicate whether the statement is true or false
______ in survey questions can result from poor item translation, complex wording, and culture- specific phrasing.
A. Sampling B. Nonequivalence C. Quantitative method D. Cross-cultural equivalence
Steve demonstrates understanding of his organization's customers and economic and financial capabilities. He uses this understanding to help his firm achieve its strategic direction. Steve has __________ mastery.
A. change B. HR C. business D. personal
Globalization has reduced the need for innovation by equalizing production costs.
Answer the following statement true (T) or false (F)