Mediation (Scenario)Carlos, the team leader, will be mediating a dispute between three team members who are arguing about overtime assignments. He recently learned about the technique of letting the parties involved in a dispute come up with a solution.In working with his employees, Carlos involves them in decision making and encourages them to participate in deciding their work methods and goals. Carlos's leadership style can best be described as ________.
A. autocratic
B. laissez-faire
C. democratic
D. delegating
Answer: C
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A performance management and evaluation system is utilized so that a company can identify which of the following?
a. How well it is doing and where it is going b. How satisfied investors are with their return on investment c. How satisfied both customers and employees are d. How well it is doing, where it is going, and what improvements will bring in more profit
SCENARIO-BASED QUESTIONS Adapting A Message To Different Audiences You have borrowed your boss's car to meet an important client for a working lunch. You are running late for the meeting, so you take an alternative route. You are going a little over the
speed limit, and it is drizzling. As you try to stop at an intersection, you realize that the brakes of the car are not functioning. You slide about 8 feet into the intersection. Before you can do anything, you are hit on the passenger's side. It looks like you may miss lunch altogether. In small groups, consider the previous details and consider how you would relay the information to one of the following audiences assigned to you. Although you may emphasize or de-emphasize certain information or change the order of things, you should not substantially change the basic facts. Also, indicate the channel or medium you may want to select, depending on the audience. Your boss Your co-worker who has been in three accidents during the past year A co-worker who thinks you are a trouble maker A police officer who asks you to recount the events An insurance agent who will be adjusting your rates A lawyer representing you in court and needs to know all the facts A significant other who is behind you and supports you no matter what In a role play situation, retell the story to your assigned audience.
Two jobs (J1 and J2) are scheduled on two workcenters (WCA and WCB). J1 starts at time 0 on WCA and finishes on that workcenter at time 5. J2 starts at time 0 on WCB and finishes at time 3. J2 then starts on WCA at time 5 and finishes at time 9. What is the makespan of these jobs?
a. 0 b. 5 c. 9 d. Cannot be determined from the information given
Requiring union membership as a condition of continued employment is illegal in many states.
Answer the following statement true (T) or false (F)