Greg Komuro often delivers messages to clients in which he must convey negative ideas. Which of the following techniques could Greg use to subordinate bad news?

a. Passive voice and abstract nouns as the subjects of sentences
b. Passive voice and the placement of the negative message in an independent clause
c. Active voice and positive language
d. Active voice and placement of the negative message in the dependent clause


A

Business

You might also like to view...

Which of the following is most likely to be a common defense to the tort of malicious prosecution?

A. Improper purpose B. Lack of capacity C. Inducing a breach of contract D. Probable cause

Business

Interactive voice response directs customers to use touch-tone phones or keywords to navigate or provide information.

Answer the following statement true (T) or false (F)

Business

Lin sent a report via an e-mail to Aisha, her manager, updating her on the status of a project she has been working on. Aisha in return has replied that she has received the report and is happy with Lin's progress. This situation best exemplifies ________ communication.

A. two-way B. dual C. downward D. intrapersonal E. circular

Business

Because SQL statements are set-oriented, whereas programs are element-oriented, the results of SQL statements used in programs are treated as ________

A) tables B) rows C) files D) pseudofiles

Business