If you are sending an informative memo to employees about policy statements or procedural changes, you should
A) assume that employees will have a positive response.
B) use the indirect approach.
C) use the body of the message to provide all the necessary details.
D) assume that employees will have a negative response.
E) incorporate a congratulatory tone.
Answer: C
Explanation: C) The body of the message should include all times, dates, data, and specifications that are needed for fully responding or complying with the policy changes.
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