When suppliers become committed to Six Sigma, ______.
a. the improvement in the quality of the inputs they provide will flow downstream to a firm’s own operations
b. the improvement in the quality of the inputs they provide will flow upstream to a firm’s own operations
c. the end consumers will have to pay higher prices
d. ISO certification requirements can be easily met
a. the improvement in the quality of the inputs they provide will flow downstream to a firm’s own operations
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