The approach that a nurse chooses in the management of a conflict is entirely dependent on many of the factors and variables involved in the specific conflict
In which of the following situations would the nurse be most likely justified in forcing the issue or competing?
A) A nurse is embarrassed that a colleague discovered the nurse's medication error and
completed an incident report.
B) A nurse observed a colleague remove an opioid analgesic from the locked medication
cupboard and put it in her pocket.
C) A nurse disagrees with a colleague about the need for increased staffing levels.
D) A nurse has received constructive criticism from his manager during his latest performance
appraisal.
Ans: B
Forcing the issue might be the best approach if the nurse observes a violation of
ethical or legal standards, such as suspected substance abuse. Interpersonal disagreements
about feedback or staffing levels are more likely to benefit from a more collaborative or
constructive conflict management technique.
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