Which of the following is NOT part of the customer service acronym APPLE?
a. Approach customers with a personalized warm welcome.
b. Probe politely to understand all the customer's needs.
c. Learn each customer's prescription needs and fill them.
d. End with a fond farewell and an invitation to return.
c.Learn each customer's prescription needs and fill them.
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Which term does NOT refer to the direction of extraocular muscles?
A) lateral B) oblique C) tendinous D) vertical
________ The lungs of patients with asthma have a decreased ability to inflate during expiration
Indicate whether the statement is true or false
Before a glass clinical thermometer is used, it should be soaked in a disinfectant for a minimum of ____
A) 15 minutes B) 30 minutes C) 45 minutes D) 60 minutes
Microorganisms that cause disease are called:
A. pathogens. B. normal flora. C. abnormal flora. D. protists.