All of the following are output-related sales objectives EXCEPT:
A. number of new customers
B. dollar sales
C. profit
D. unit sales
E. number of sales calls
Answer: E
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In a firm's top executive team, the ________ is positioned as the leading force of all things customer-related.
A. chief customer officer B. chief financial officer C. chief operating officer D. chief information officer E. chief marketing officer
A Methods and Measurements Analyst needs to develop a time standard for a certain task. The task involves use of a ruler, square, and portable electric saw to mark and cut the "notch" in a rafter (a standard carpentry task of home construction)
In a preliminary study, he observed one of his workers performing this task five times. The observations were made in an air-conditioned, well-lit training facility, at ground level, with all tools and equipment clean and readily available. Observation: 1 2 3 4 5 Task time (seconds): 82 74 80 83 76 a. What is the actual average time for this task? b. What is the normal time for this task if the employee worked at a 20% faster pace than is typical for adequately trained workers? c. What is standard time for this task if allowances sum to 14%? d. If the analyst then thought more carefully about his experiment and decided that the allowances needed to be increased to match the real (outside, not air-conditioned) work environment, and that the proper allowance was not 14% but 20%, what is the revised standard time?
Use the following information as of December 31 to determine equity. Cash$57,000Buildings 175,000Equipment 206,000Liabilities 141,000
A. $141,000. B. $579,000. C. $297,000. D. $57,000. E. $438,000.
______ are the familiar cognitive concepts and beliefs that govern how we approach our lives and work environments.
a. Values b. Views c. Schemas d. Perceptions