Marcos is handling a new project, for which he recruits 15 new employees. All the team members are new to the company and project, so Marcos callsa meeting to explain the details
At the meeting, he first introduces the company and the systems they use. Then, he explains the nuances of the project and the company's expectations. Which term best describes the principle of communication that Mark is following, and how is it helpful?
a. Leaders are aware of their communication with themselves and others; it provides awareness of one's own thoughts, assumptions, communication behavior, as well as the behavior of others.
b. Leaders effectively use and interpret verbal messages; it makes it possible for people to understand each other effectively.
c. Leaders listen and respond thoughtfully to others; it helps one to know the needs and requirements of others.
d. Leaders appropriately adapt messages to others; it helps one's messages to have an impact.
A
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