Because functional organization structures often result in pieces of strategically relevant activities and capabilities being scattered across many different functional departments, companies have found that

Question

A. it makes good organizational sense to combine those functional departments where fragmentation is a problem into a single department.
B. it is necessary to outsource those activities that are fragmented to strategic partners in order to achieve the needed coordination.
C. it is necessary to give these functional departments the freedom to collaborate closely with each other to achieve the desired degree of coordination.
D. there is merit in using business process reengineering to radically redesign and streamline strategy-critical processes and workflow from different departments and unifying their performance into a single department or cross-functional work group that has charge over the whole process.
E. TQM is a potent way to reengineer the work effort, avoid the shortcomings of a functional organization structure, and achieve rapid-response capability.

Answer 1

Answer: D