Which of the following contribute to the difficulties case managers often have with managing their time?
I. The nature of the work
II. The many types of activities required
III. The uniqueness of each case
IV. The lack of consistent demands on time
A. I, II, III, and IV
B. II, III and IV
C. I and IV
D. I and II
A
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The following is (are) true about direct eye contact:
A) ?It is essentially the same as continuous eye contact. B) ?It establishes a rapport between you and the other person. C) ?It conveys that you are attending to what the other is saying. D) ?All of the above E) ?b and c only
The therapeutic factor in groups by which members let each other know how they are affected by their behavior in group is
A) ?feedback B) ?empathy C) ?acceptance D) ?intimacy
People accepting responsibility in this interdependent world by thinking and acting as citizens of that world is a definition for:
a. the global village b. world citizenship c. international outlook d. comparative social welfare
If an agency administrator observed over a period of weeks how many practitioners had signed in at the office at 9 o'clock when the agency opened (although some secretaries were there at 8:30 to handle early calls),
and then sent around a "reminder notice" of the agency hours, followed by another series of observations of sign-ins. a) reactive b) nonreactive