When the operations and supply chain areas are not linked with the overall business strategy, but instead follow industry practices, the firm is in this stage of alignment
A) internally neutral
B) externally neutral
C) internally supportive
D) externally supportive
c
Answer: B
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Answer the following statements true (T) or false (F)
Information economics research is usually inductive in nature.
Employee stock-ownership plan satisfaction tends to be highest in companies where:
A. the company makes relatively large annual contributions to the plan. B. there is an increase in day-to-day work satisfaction. C. the company makes employees work harder. D. management does not share power or decision making.
Using customer demand to activate production of an item or service is called:
A) the andon method. B) the pull method. C) the jidoka method. D) the push method.
Which of the following is not a cost of losing a customer?
A. loss of past dollars B. loss of jobs C. loss of reputation D. loss of future business