Bob continually communicates with 28-year-old Lisa as if she were still a child. In Bob's eyes, Lisa will always be "his little girl." This illustrates the fact that __________ can interfere with effective communication.

A. a perceptual set
B. dispositional attribution
C. gender
D. situational attribution


Answer: A

Communication & Mass Media

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__________ companies represent a business opportunity for companies wanting to raise their level of environmental responsibility.

Fill in the blank(s) with the appropriate word(s).

Communication & Mass Media

A leader should avoid using metaphors to frame communication when a word or phrases is in danger of overuse.  

Answer the following statement true (T) or false (F)

Communication & Mass Media

Explain in your own words what conversational rituals are, using examples of two of the four types discussed in your textbook to focus your answer

What will be an ideal response?

Communication & Mass Media

Isa's parents went through a rather traumatic divorce. Isa witnessed a lot of brutal arguments and name calling and was at the center of a years-long custody battle. Because of the ________ effect, Isa believes that most marriages are destined to end in divorce and that finding love that can last is difficult, if not impossible.

A. halo B. vividness C. traumatic D. lasting

Communication & Mass Media