Galaviz Company's quality cost report is to be based on the following data:    Net cost of spoilage$32,000Test and inspection of in-process goods$56,000Supplies used in testing and inspection$88,000Quality engineering$60,000Downtime caused by quality problems$89,000Systems development$63,000Supervision of testing and inspection activities$31,000Cost of field servicing and handling complaints$39,000Lost sales due to poor quality$62,000? Required:?Prepare a Quality Cost Report in good form with separate sections for prevention costs, appraisal costs, internal failure costs, and external failure costs.

What will be an ideal response?



   
Prevention costs  
Systems development$63,000
Quality engineering 60,000
Total prevention cost 123,000
Appraisal costs  
Supplies used in testing and inspection 88,000
Supervision of testing and inspection activities 31,000
Test and inspection of in-process goods 56,000
Total appraisal cost 175,000
Internal failure costs  
Net cost of spoilage 32,000
Downtime caused by quality problems 89,000
Total internal failure cost 121,000
External failure costs  
Cost of field servicing and handling complaints 39,000
Lost sales due to poor quality 62,000
Total external failure cost 101,000
Total quality cost$520,000


Business

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