Which service quality attribute deals with lost revenues that cannot be recouped?

a. access
b. perishability
c. reliability
d. variability


b

Business

You might also like to view...

A baseball team ordered 500 wooden baseball bats from Bats, Inc, for delivery on June 1 . On May 15, the ball team received 500 aluminum bats instead of the wooden ones. As of May 16, Bats, Inc

a. may cure before June 1. b. has breached the contract and is liable for damages. c. has breached the contract only if the baseball team rejects the goods. d. may cure if the baseball team gives Bats, Inc. permission to do so.

Business

Duke Company's unadjusted bank balance at March 31 is $3850. The bank reconciliation revealed outstanding checks amounting to $580 and deposits in transit of $460. What is the true cash balance?

A. $4310 B. $3850 C. $3390 D. $3730

Business

The quality of the forecast can be improved by using information from

A) the focal firm. B) downstream partners. C) upstream partners. D) competing supply chains.

Business

Cheaper modes of transport typically have

A) shorter lead times and smaller minimum shipment quantities. B) shorter lead times and larger minimum shipment quantities. C) longer lead times and smaller minimum shipment quantities. D) longer lead times and larger minimum shipment quantities.

Business