Conformance quality addresses whether the product was made or the service performed to specifications
Indicate whether the statement is true or false.
Answer: TRUE
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________ allow respondents to answer in their own words and often reveal more about how people think
A) Open-end questions B) Dichotomous questions C) Likert scale questions D) Multiple choice questions E) Semantic differential questions
Under a modified wage plan, an employee earns $1.55 for each finished unit and is guaranteed $18 per hour as a minimum wage. If the daily quota is 96 units, on a particular day when an employee completes 90 units and works 8 hours, the amount of the make-up guarantee will be:
a. $18.00 b. $9.00 c. $4.50 d. $13.50
According to the Americans with Disabilities Act, a(n) ______ is a physical or mental impairment that substantially limits one or more major life activities, a record of having such an impairment, or being regarded as having such an impairment.
A. essential functions B. job relatedness C. reasonable accommodation D. disability
Strategic Partnership Programs (SPPs):
A. attempt to get employers to go beyond the basics of the Occupational Safety and Health Act (OSHA) law and provide workers with better protection on the job. B. allow employers to sidestep Occupational Safety and Health Administration (OSHA) legislation. C. are long-term agreements between employers and the Occupational Safety and Health Administration (OSHA) aimed at reducing serious workplace hazards and achieving a high level of worker safety and health. D. cover only transportation-related industries.