A nurse responds to a client's statement with silence based on the rationale that this technique is used primarily to do which of the following?
A) Allow the nurse to determine an appropriate response
B) Permit the client to gather his or her thoughts
C) Encourage self-reflection by the nurse
D) Demonstrate passive listening
Ans: B
By maintaining silence, the nurse allows the client to gather his or her thoughts and to proceed at his or her own pace. Silence may help the nurse determine an appropriate response or engage in self-reflection, but it is more directed toward allowing the client to focus. Silence does not reflect passive listening. Passive listening involves sitting quietly and letting the client talk, rambling without focusing, or guiding the thought process.
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