When using social media as a professional communicator, one should remember that
A) It is subject to monitoring by the employer.
B) employees may blog freely based on their privacy rights.
C) it is hard to know what is considered company communication.
D) while social media is highly useful, it must be handled with care.
E) Both C and D.
Answer: E
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One of the first task of a speaker is to
a. secure or reinforce goodwill or respect for the speaker. b. prepare the audience for the discussion to follow. c. motivate the audience to action. d. gain the listeners' attention.
Informative speeches of explanations or lectures are most often arranged in what organizational pattern?
a. chronological b. topical c. spatial d. causal
The mode of delivery that allows ample eye contact, movement, and gesture but discourages the speaker from responding to feedback is the memorized mode.
Answer the following statement true (T) or false (F)
An effective apology includes making amends for the wrongdoing.
Answer the following statement true (T) or false (F)