When Toyota accelerator flaws caused 51 deaths in 2010, the crisis communications that followed the recall was handled correctly

a. True
b. False


ANSWER: False

Communication & Mass Media

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Stakeholders are individuals who have a vested interest in the success of an organization or in a particular issue related to that organization

Indicate whether this statement is true or false.

Communication & Mass Media

Which of the following do most professional journalists view as a factor that defines themselves and their work?

A. their choice of platform B. their gender C. their political beliefs D. their age

Communication & Mass Media

______is the outcome the speaker wishes to achieve:

the response desired from the audience. Fill in the blanks with correct word

Communication & Mass Media

A leader who decides what to include in group agendas, makes policy decisions for the group, and determines who may speak is called a(n) ________ leader.

A. task-oriented B. relationship-oriented C. laissez-faire D. democratic E. autocratic

Communication & Mass Media