Philip Crosby is credited with both of these quality catch-phrases: "quality is free" and "zero defects."

Indicate whether the statement is true or false


TRUE

Business

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What is an adjustment to a pay rate to reflect differences in working conditions or labor markets?

A. bonus B. red-circle rate C. rank-and-file adjustment D. green-circle rate E. pay differential

Business

Describe the four methods of implementing differential pricing

What will be an ideal response?

Business

The key to organizing a job search, in bad or good times, is ________

A) honesty B) candor C) organization D) transparency.

Business

Answer the following statement(s) true (T) or false (F)

1. A strategic organizational behavior approach is closely related to human capital. 2. A strategic organizational behavior approach is based on the idea that goods are the key to productivity, competitive edge, and financial success. 3. Value, rareness, and importance are all part of human capital. 4. An example of human capital rareness is an employee who has a gift for dealing with customer complaints and can resolve dilemmas. 5. Organizational behavior has looked outside of the business school and uses concepts from many other behavioral sciences.

Business