When your audience is more informed than you expected, you should do all of the following except ____.
A. condense the basic material and call it a review
B. make your delivery more animated
C. introduce issues that you see as unresolved aspects of the topic
D. use some of the more technical information you encountered in your research
E. cut the speech short and invite discussion of your topic
Answer: B
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A. legitimate B. expert C. coercive D. referent
Quintilian's ideal orator was
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Being able to respond to audience differences through
sensitivity, politeness, willing adjustment, and collaboration is known as negotiation skill. Indicate whether the statement is true or false
Write a brief essay in which you explain in what circumstances the written word is the most appropriate mode of communication and in what circumstances the spoken word is the most appropriate mode of communication. In each case, explain why.
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