A(n) ________ gap exists when a firm knows what it needs to do to meet customers' service expectations, but sometimes fails to do it.
A. knowledge
B. delivery
C. communication
D. standards
E. empowerment
Answer: B
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A project process is best when ______.
A. there is low demand for a product B. there is low investment of resources C. no government regulations are applicable D. labor is not required, and the project is completely automated
Diversity of citizenship exists when:
a. the plaintiffs are all citizens of a state or states different from the state or states of which the defendants are citizens. b. a foreign country brings an action against citizens of the United States. c. the controversy is between citizens of the United States and citizens of a foreign country. d. All of these.
What are some of the ethical issues faced by project managers?
What will be an ideal response?
A company has three products (X, Y, and Z) that it sells, packs, and ships to its customers. Because the products have different sizes they also have different packing and shipping costs, so we will use a new measure-a packing/shipping unit. Because Product Y is the smallest of the three products, we will assign it a value of 1 packing/shipping unit. Product X is twice as big as Product Y and Product Z is four times as big as Product Y. On a monthly basis, this company sells an average of 1,500 units of Product X, 800 units of Product Y, and 60 units of Product Z. If the company spends on average of $3,720 each month on total packing/shipping costs, what amount should it allocate to Product Z per month (to the nearest dollar amount)?
A. $736 B. $169 C. $101 D. $498 E. $221