In this disconfirming response, the speaker disparages the other person in the conversation or the other’s feelings
a) avoiding involvement
b) tangential remark
c) disqualification
d) imperviousness
ANS: c
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Distributive bargaining is characterized by which of the following?
A. maximizing joint gains B. compromises C. open sharing of information D. variable-sum issues
This way of framing conflict involves how disputants see the other parties in the conflict.
A. identity framing B. characterization framing C. management framing D. individual framing
The purpose of a self-analysis for career planning is to
a. help you understand personal influences for career choices. b. identify achievements that have been valuable to you. c. define skills used in important achievements. d. make more money. e. a, b, and c.
The linear model of communication is analogous with a(n) __________
a) arrow hitting or missing a target b) tennis game c) circus d) person solving a puzzle